All services in ongoing support
Ongoing support

Maintenance and evolution.

Regular support to care for what already exists and plan the next improvements.

Who it is for

For companies with an application in use who need regular maintenance and small improvements.

What it solves

Accumulated fixes and unplanned interventions. We agree hours, priorities and response rules to support the application.

What you receive

A support plan with agreed hours, priorities and response rules.

What's included

  • Initial application review
  • Maintenance and small improvements within the agreed scope
  • Record of interventions and hours
  • Monthly progress meeting

What we need from you

  • Prior application assessment
  • Hours, response, renewal and cancellation defined in the proposal

Service scope

New projects, permanent availability and infrastructure costs require separate agreements.

How we start

  1. 01

    Tell us what you need

    Identify the problem and the person who will oversee the work.

  2. 02

    We agree the scope

    We confirm requirements, terms and the schedule with your team.

  3. 03

    We start the work

    We agree responsibilities and deliverables before starting.

Before we start

When does the service start?

The schedule is agreed after we confirm the context and requirements. Selecting a service does not automatically reserve a date.

Are the prices final?

Prices and terms are confirmed in the proposal. Selecting services does not create a contract.

Can I adapt the service to my team?

Yes. If the scope does not fit your context, talk to us so we can prepare a proposal.

Proposal request

What do you need
to solve?

Your selection: Maintenance and evolution · Essential · 5 h/month

Our team will contact you to prepare the next steps.

Prepare a proposal request

This request does not create a contract, charge a payment or reserve a date.

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